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Independent support when things become difficult at school

Worried about a suspension, exclusion, school complaint or school move? I help parents understand their options, prepare clear letters and attend meetings with confidence, while working towards a constructive way forward with the school.

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HOW WE HELP

Practical support when school issues become difficult.

You don't need to navigate everything alone. Accord Education helps you understand the process, communicate clearly and work towards a constructive outcome.

Suspensions and exclusions

Understand the process, organise key information and prepare for meetings with the school or governors.

Complaints

Raise concerns clearly, review correspondence and prepare a letter or complaint timeline.

Communication breakdowns

Prepare questions, clarify concerns and rebuild a constructive working relationship with the school.

School moves and admissions

Explore your options, organise information and prepare for an admission or school appeal.

WHY ACCORD EDUCATION

Understanding schools from the inside

I bring around 18 years of school governance experience, including as Chair of Governors, alongside my perspective as a parent. I understand how schools work and help you approach concerns with clear communication and a constructive plan.

HOW IT WORKS

A clear way forward

Start with a free conversation. If further support would help, I will explain how I may be able to help. If paid support is appropriate, we will agree the work and fee before proceeding.

A simple route from uncertainty to a clear plan

1. Free call

Tell us what's happening during a free 15-minute discovery call.

2. Clear plan

We agree a clear plan, the support required and a fixed price before proceeding.

3. Practical support

We help with letters, preparation and meetings as agreed in your plan.

ABOUT DUANE

Calm, informed support for parents and carers

Duane Williams runs Accord Education and has around 18 years' experience as a school governor, including as Chair of Governors.

Duane Williams

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